Masters in the art of lettings
Chard opened its doors over 25 years ago as a specialist in London lettings to offer a better and more thorough service to all our clients and customers. With a focus on lettings, we have extensive knowledge and experience in the market, giving us a unique understanding of all aspects of the lettings process.
This knowledge of the local market allows us to tailor marketing strategies to each individual property, attracting the best possible tenants. With a strong reputation as a well-respected agent who prides itself on giving honest, accurate advice, we are well rehearsed in the art of lettings.
We speak your language
As a specialist lettings agency, we understand completely what it means to be a landlord. We realise property is in fact a ‘people’ business and we centre our approach around individual clients, offering a very personal service.
At Chard, we confidently handle all types of property, whether a studio flat or a large family house. No rental is too big or too small. If you are interested in letting your property or would like an update on the lettings market, please don’t hesitate to contact us. We are available Monday to Friday from 8.30am to 7pm and from 9am to 5pm on Saturdays. We also conduct valuations and viewings outside normal opening hours to fit in with landlords' and tenants' schedules.
Joint venture approach
Unlike most other agents, we take our fees monthly throughout the duration of the tenancy; we view our relationship with our landlords as a joint venture. For this reason, we are quite particular about the quality of tenants we introduce to your property.
Over the years our agents have been known to go above and beyond for our landlords, whether personally repainting a landlord’s property or driving 20 miles to return a key on a Sunday evening. As you can tell, property isn’t just a job to us. We understand that your property or portfolio is a significant investment and will work tirelessly to find the right tenant for you, whilst delivering the highest levels of customer service.
Trusted relationships with relocation agents
We have strong and long-standing relationships with relocation agents, who come to Chard as they want to deal with a professional agent offering a good selection of properties and who they can trust. Our reputation in the market provides the reassurance that their clients, many from international companies, will be looked after.
We set ourselves very high standards, with all our staff trained in every aspect of the lettings process. We invest heavily in training our staff so that you will always be dealing with a qualified lettings specialist.
To give our clients additional peace of mind, we are members of The Property Ombudsman scheme (TPO) for lettings. In addition, we are regulated members of the Association of Residential Letting Agents (ARLA Propertymark) and the Royal Institution of Chartered Surveyors (RICS). We maintain a transparent approach with our fee structures for both landlords and tenants.